1. RESPONSIBILITY & LIABILITY:

Top Tours I Corp and its appointed agents act only as an intermediate agent for the passengers in regard to their travel arrangements and we regret that they do not take any responsibility for personal injury, loss or damage to property, inconvenience, delays or expenses resulting from matters beyond its control such as, but not limited to, ‘force majeure’. Circumstances amounting to ‘force majeure’ include any event which Welcome USA could not, even with all due care, foresee or avoid such as war or threat of war, riot, civil strife, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, governmental action, strikes, defects in vehicles, death and Acts of God and all similar events beyond their control. In these circumstances passengers will not be entitled to compensation.

1. RATES:

All rates are quoted in US dollars and are NET, NON-COMMISSIONABLE; they include all local taxes. Rates and season dates are subject to change. All rates are confidential and should in no way be made directly available to the general public.

• PAYMENT:

Full payment will be due in the Top Tours I Corp  office no later than 10 days prior to passenger(s) arrival, unless special credit conditions have been established. Payment not made in full by the required date will result in automatic cancellation. Pay- ments will only be accepted in US dollars by draft or check payable on any United States bank. Please note: If you prefer to pay by wire transfer you must always include an additional $35.00 to the total amount due. This is to cover the International Transfer Fee as Top tours I Corp  will not be responsible for any incoming bank wire fees.

BANK UNITED :

Bank Information : 17100 Collins Ave Suite

Sunny isles beach FL 33160

ABA / ROUTING # 267-09-0594

SWIFT CODE : BUFBUS3M

ACCOUNT  NUMBER : 9853069042

Beneficiary Name : Top Tours I Corp

210 174^th Street Suite 1109

Sunny Isles Beach FL 33160.

1. CREDIT TERMS:

Top Tours I Corp can approve bill privileges. In that case invoices are due and payable within 30 days of arrival date. In the event that invoices are not paid within these terms the Tour Operator will be considered to be in default of this agreement and agrees to pay a 1.5% per month late fee on all past due invoices. Should a delinquency occur, may, at its Tour Tours I Corp sole op tion, demand full prepayment for all future reservations and/or revoke the Tour Operator’s direct billing privileges by send- ing a simple advice whether by mail or email, with a 5 days notice to rectify the delinquency. Tour Plus further reserves the right to file a derogatory notice with credit reporting agencies and/or to use a Lawyer to get its outstanding invoices paid. All extra costs involving this action, including all Lawyer’s fees are at the charge of the delinquent Operator.

1. RESERVATIONS:

Top Tours I Corp is an exclusive Product with registered name protection. All reservations must be made directly by email to the Reservations Office, unless otherwise specified. Reservations by telephone will NOT be accepted. We will make every ef- fort to confirm your reservation within 24 hours. A confirmation will always be sent by email to confirm acceptance of this type of booking. It is the Tour Operator’s full responsibility and liability to make sure all bookings are correct and accurate. The only valid document is the definite confirmation of the booking sent by Top Tours. Special Requests must be made at the time of booking. Such requests do not form part of the contract between us and are not guaranteed. Note: The Tour Operator must provide on each reservation full names of all passengers traveling, child ages, exact service description, flight schedule for transfers and exact dates. If any passenger has any medical problem or disability which may affect their arrangements it is the responsibility of the Tour Operator to inform Tour Plus in writing before confirming the booking so that Tour Plus can advise as to the suitability of the chosen arrangements.

After confirmation, depending on time and date of arrival, number of changes, part cancellation of services, any extra costs will be communicated instantly.

    VI.CANCELLATIONS / REFUNDS:

All cancellations should be emailed 48 hours nestor.toptours@gmail.com. A confirmation will always be sent by email to  confirm acceptance.

    VII.VOUCHERS:

All accommodation vouchers are to be issued by the Tour Operator and must include the following information: Number of adults and children

Exact description of services to be provided Supplier’s address and telephone number Supplier’s confirmation (provided by Tour Plus)

ALL vouchers must include this phrase: “Reservation & Payment guaranteed via Top Tours I Corp  – 210 174^th Suit 1109, Sunny Isles Beach, FL 33160, USA.

   VIII. ASSISTANCE:

We can easily provide any assistance your clients may need while on vacation. We have Italian, Spanish, English and Portugues speaking staff permanently available. In case of any need for assistance, passengers may contact our Central Office on this toll free number (855) 415 0033 (Attending 24 hours).

   IX. SPECIAL GROUPS / INCENTIVES / CONVENTIONS:

Special conditions apply for all groups, services and special programs custom made. The FIT rates can not be used for group bookings. Although the specific booking conditions may be different, the general Payment Regulations apply and will be strictly adhered to.

   X. ADJUSTMENTS / REFUNDS / CLAIMS:

Any claims for refunds of unused services must be made within 30 days after the end of services provided. Failure to do so will automatically cancel any right for refund. There is a $35.00 charge for all refunds and unused services if cancelled in due time with confirmed cancellation references of the Supplier. Any claim for extra payment whilst on tour must be sup- ported by proof of payment by the passenger. In order to safeguard their right to refunds, all passengers MUST contact Top Tours during their stay. Only when a passenger complies with this regulation and neither the Supplier, nor the intervention of Top Tours has any positive effect, can the passenger introduce a claim for refund or compensation.

XI. OUR RESPONSIBILITY:

We accept responsibility for the proper performance of our obligations. We will perform such obligations with reasonable skill and care. We are not responsible for any failure that is:

• attributable to a passenger
• attributable to a third party unconnected with the provision of the services to the passenger and is unforeseeable and unavoidable
• due to ‘force majeure’